How to pause my account
Are you not using Transparent Classroom right now, but not sure you want to cancel your account? We have a solution for that. All you need to do is remove all the children from the current session. This will allow you to still have access to the school and all your information without getting billed. Go to [Admin] > [Sessions] > click [Edit] and change the end date of the current session to be today. [Save]. Then click [New Session] and add a session that starts tomorrow, and ends sometime in the future (it is a good idea to name this session something like "TC pause" or "COVID Closure" so you remember what it was in the future).
That's it. Simply do not add any children to the new session and you won't be charged for them.