When Parents Can't Login

When you’re adding all of your parents, there are typically a few that need some extra help logging in.

Sometimes a new user doesn’t see the invite in their mailbox, it gets stuck in their spam folder, they forget their password, or perhaps there is an error in their email.

Here’s a handy flowchart for you to use to help you help your parents:

(Note, anywhere the flow chart says "Parents" you can substitute "Staff")

Questions?

Feel free to email us at info@transparentclassroom.com, or click [?] > [Ask] in the bottom right-hand corner of your browser window.